job-help

3 года назад

This video offers advice on how to break into the IT help desk field without prior experience. The speaker shares their own journey, emphasizing the importance of both technical training and hands-on experience. They recommend pursuing internships at computer repair shops or government programs to gain valuable skills and build a resume.

3 года назад

This video offers a first-person account of what to expect on your first day as an IT Help Desk worker. The speaker describes the setup process, common tasks, and resources available to new hires. They emphasize the importance of asking questions, taking notes, and utilizing online communities for support.