Transforming Customer Success with AI скачать в хорошем качестве

Transforming Customer Success with AI

AI tools are everywhere, but how do you separate the hype from the real innovation? In today’s episode of ROAR AI Solutions, I sit down with Zach Hawley, Founder and CEO of Steerco - the company behind one of the most exciting innovations in Customer Success today. If you’ve ever wondered what happens when AI stops being a buzzword and starts solving real problems, this conversation is for you. Zach shares how Steerco helps Customer Success Managers and account teams automate everything from QBR decks to success plans. We also dive into some powerful lessons for tech leaders and founders: ✔️ Why waiting “just one more year” to adopt AI could leave your company behind ✔️ How large organizations can move faster without losing alignment ✔️ The mindset shift that helps teams embrace AI instead of fearing it This was such an inspiring chat about innovation, leadership, and the real future of AI at work. Whether you’re a startup founder, enterprise executive, or just curious about where AI is taking us next, you’ll walk away from this episode with a new perspective on what’s possible. ------------------------------------------------------------------------------------------ Timestamps: 00:00 – Welcome to ROAR AI Solutions 01:20 – Meet Zach Hawley & the Steerco story 06:10 – Why Customer Success teams are burning out 10:45 – Automating the work no one wants to do 18:30 – How to align teams during AI-driven change 26:50 – The danger of waiting too long to adopt AI 34:15 – What separates real AI innovation from hype 41:00 – Zach’s advice to every startup founder ------------------------------------------------------------------------------------------ Guest: Zachary Hawley, CEO/Founder - Steerco Website: https://getsteerco.com LinkedIn:   / steerco-analytics   Connect with Host: Denise Powell Founder, ROAR AI Solutions Website: https://roaraisolutions.com Contact: denise@roaraisolutions.com If you enjoyed this episode, don’t forget to like, subscribe, and share , it helps us reach more innovators who are ready to lead in the age of AI. #AIPodcast #CustomerSuccess #AIinBusiness #TechLeadership #FutureofWork #Automation