How to Map Out the User Onboarding Journey | ProductLed Podcast 158 скачать в хорошем качестве

How to Map Out the User Onboarding Journey | ProductLed Podcast 158

User onboarding is one of the most crucial elements of a product-led growth strategy. In this insightful episode, Joshua Waldman and Trevor Hatfield from Inturact, share their process of mapping out the user onboarding journey. They also provide insight into how you can approach team alignment, and the key metrics companies should monitor during the entire process based on their years of experience helping Silicon Valley and Fortune 500 companies increase their revenues by as much as 200%. GRAB A COPY of Team Scorecard Template here ⇨ https://docs.google.com/spreadsheets/... Get the Customer Journey Map here ⇨ https://inturact.innertrends.com/cust... ▼▼▼ Key Takeaways ▼▼▼ 00:00 Intro 2:30 A Sample User Onboarding Map 3:15 The Three Most Important Metrics 6:25 What Happens When Companies Don’t Have A Plan 9:05 Where Does User Onboarding Even Begin And End 14:50 Understanding The Difference Between User Onboarding Vs. Customer Onboarding 16:40 Inturact’s Secret Ingredient 28:30 Final Tips For Aligning Your Teams ▼▼▼ Additional Resources ▼▼▼ Looking for more ways to optimize your onboarding experience? Check out our ultimate guide to user onboarding: https://productled.com/blog/user-onbo... Looking for tools to assist you in your user onboarding? Check out our post on the 199 SaaS tools for growth! https://productled.com/blog/product-l... ▼▼▼ Get the Best-Selling Books on Product-Led Growth ▼▼▼ Product-Led Growth: How to Build a Product That Sells Itself https://productled.com/book/?utm_sour... Product-Led Onboarding: How to Turn Users Into Lifelong Customers https://productled.com/book/onboardin... ▼▼▼ Stay Connected ▼▼▼ Don't forget to subscribe to our channel and follow us on LinkedIn, Facebook, Instagram, and Twitter for many more Product-Led growth tips! LinkedIn:   / prod.  . Facebook:   / productledinc   Twitter:   / productled   Instagram:   / productledinc