The Calls You Never See: How Hidden Losses Impact Service Performance скачать в хорошем качестве

The Calls You Never See: How Hidden Losses Impact Service Performance

In this episode, Matt Raymond, COO of Bowtie Solutions, is joined by John Vincent, Director of Business Development from Apex Automotive Group, to discuss why missed calls are bigger than just a phone problem. Matt and John break down how better call visibility, smarter outbound campaigns, the realities and limitations of AI, and a hybrid service BDC approach help dealerships capture more appointments, support internal teams, and deliver a more consistent customer experience. Learn more about how Bowtie Solutions can help you uncover missed opportunities and strengthen your service department: https://bowtieautosolutions.com/solut... Matt Raymond:   / matt-raymond-%f0%9f%a4%b5%f0%9f%8f%bb%e2%8...   John Vincent:   / johntvincent   Bowtie Solutions - Your Service BDC Partner Website: https://bowtieautosolutions.com/ Facebook:   / bowtieautosolutions   LinkedIn:   / bowtie-solutions   Call or Text: 980-272-4968 Email: kerry@bowtieautosolutions.com #AutoIndustry #FixedOps #CustomerService #BowtieSolutions #ServiceBDC