Topic 3.1.2: Verbal Enquiries скачать в хорошем качестве

Topic 3.1.2: Verbal Enquiries

This instructional video focuses on the mastery of verbal enquiries within an engineering context. The lesson outlines a systematic approach to gathering information, beginning with preparation strategies like identifying key product details and formulating precise, unambiguous questions for specific audiences. It further details best practices for interpersonal communication, contrasting the body language and active listening required for in-person meetings with the professional tone and concise articulation necessary for telephone calls. Ultimately, the text aims to equip students with effective communication skills to ensure technical accuracy, facilitate informed decision-making, and build professional rapport through direct spoken interaction.