Szabolcs Paldy, Discover Financial Services, and Michael Clark, Google Cloud | Google Cloud Next '24 скачать в хорошем качестве

Szabolcs Paldy, Discover Financial Services, and Michael Clark, Google Cloud | Google Cloud Next '24

Michael Clark, President of North America at Google Cloud, and Szabolcs Paldy, SVP of Enterprise Operations at Discover Financial Services, join theCUBE Research analysts Rob Strechay and Savannah Peterson at Google Cloud Next 2024. They discuss the integration of generative AI in customer service, showcasing how Discover is enhancing efficiency in its contact centers through AI-driven solutions. Get insights into what you might have missed at Google Cloud Next https://siliconangle.com/2024/04/19/t... Clark and Paldy explore the benefits of AI in streamlining complex customer interactions, emphasizing improved service quality and agent productivity. Their collaboration highlights a future where AI not only supports but elevates customer service experiences across the financial sector. The panel also explores Google and Discover’s innovative approach to customer service. Check out the full article https://siliconangle.com/2024/04/11/c... Follow theCUBE’s article coverage of Google Cloud Next https://siliconangle.com/tag/googlecl... To see theCUBE Research analysts in action, follow theCUBE's live event coverage at https://www.thecube.net/ For daily news for CIOs, check out our parent publication at https://siliconangle.com/ Catch up on theCUBE's video coverage of Google Cloud Next    • Google Cloud Next '24 | Las Vegas, NV   #GoogleCloudNext #theCUBE #theCUBEResearch #GoogleCloud #DiscoverFinancialServices #GenerativeAI #AI