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In this episode of Mastering AI with the Experts, I sit down with Cadie Kneip, Senior Readiness Business Program Manager at Microsoft, to uncover the secrets behind successful AI adoption in organizations. With her innovative Copilot Champs program, Cadie has created a movement that transformed how Microsoft employees embrace and share AI tools. What you'll learn in this video: How Microsoft built the Copilot Champs community that grew to 7,000+ members through peer-to-peer learning Practical strategies for driving AI adoption without forcing technology on reluctant users Insights on gamification and making learning fun through initiatives like Camp Copilot and Power Hours Why the "human element" is critical for AI implementation success How to measure AI adoption impact and track improvement in productivity Whether you're an IT leader looking to improve AI tool adoption, a change manager planning a rollout, or anyone interested in building technology champions in your organization, this conversation provides a blueprint for turning AI potential into real-world results. Links to assets mentioned during the podcast... and more... Microsoft 365 Copilot Virtual Skilling Event Framework – Microsoft Adoption: https://adoption.microsoft.com/en-us/... Community with purpose: Deploying Viva Engage at Microsoft in three chapters - Inside Track Blog: https://www.microsoft.com/insidetrack... Driving Microsoft 365 Copilot Adoption with Our Copilot Champs Community: https://www.microsoft.com/insidetrack... Return to Summer Camp: Making Microsoft 365 Copilot Fun with Camp Copilot: https://www.microsoft.com/insidetrack... Buy me a coffee: https://www.buymeacoffee.com/samuelbo... Connect with me on LinkedIn: linkedin.com/in/samuelboulanger Connect with me on X (formerly Twitter): x.com/itsSamuelAI What you’ll learn in this video (with timestamps): 0:00 - Introduction 1:09 - Cadie's Introduction and Background 5:40 - Copilot Champs Community 7:39 - Fostering Community Engagement 10:54 - Peer-to-Peer Training and the Human Element 15:00 - Copilot Use Cases and Skill Gaps 18:33 - Prompting Skills and Training 20:29 - Training and Enablement Activities for Champs 23:57 - Availability of Resources for Customers 27:04 - Explanation of "Power Hour" 30:27 - Frequency of Power Hours 32:09 - Introduction to Camp Copilot 33:28 - Camp Copilot Details 36:20 - Measuring ROI and Impact 38:38 - Feedback Mechanisms 41:48 - Metrics Tracked 43:46 - Explanation of Badges 46:20 - Mentorship Program 49:56 - Overcoming Challenges 51:33 - Advice for Organizations 55:37 - Personal Insights and Rewarding Aspects 58:37 - Closing Remarks