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Welcome to Underground Service Alert of Northern California & Nevada's Online Ticket Training Video. In this video we will be covering the basic operations of the OneCallAccess program which will allow you create and manage your 811 tickets. The Online Ticket Program gives users the ability to create ALL location types (Address, Intersection, Point Location, & all others) as well as being able to extend and renew your tickets without having to pick up a phone. Online Ticket Training Overview: Introduction - 0:00 Exploring your Account - 0:54 Creating a New Ticket - 3:28 How to Use the Map - 6:23 Confirming your Dig Site - 11:19 Ticket Confirmation - 13:50 Address Locations - 14:30 Intersection Locations - 16:45 Point Locations - 18:17 Continuous Locations - 19:27 Additional Resources - 20:47 Northern and Central California Excavators can use this link to access the Online Ticket Program https://onecallca.undergroundservicea... Nevada Excavators can use this link to access the Online Ticket Program https://onecallnv.undergroundservicea... Underground Service Alert https://usanorth811.org If you have questions about the Online Ticket Program or how to submit your tickets online, please contact our Web Operations Department at weboperations@usan.org