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Change that survives complex organisations

Przemek Kotecki has spent his career sitting between business and technology, but he’s the first to say his leadership style didn’t come from corporate life, it came from volunteering. In this episode, he reflects on how working with people you can’t “manage” in the traditional sense shaped the way he now leads transformation at Brenntag, a global organisation built through decades of acquisitions and complexity. Przemek talks candidly about the hidden work of transformation: understanding motivations rather than mandates, building bridges between legacy systems and modern expectations, and creating clarity in environments where nothing is simple and everything is interconnected. He shares stories of outages, crisis recovery, difficult conversations with CEOs, and the mindset shift that changed how he operates: “do not negotiate with yourself.” His perspective is steady, practical and grounded in real experience, a reminder that meaningful transformation happens through people, trust and shared purpose, not technology alone.