Service Design Secrets for Smarter Supply Chains скачать в хорошем качестве

Service Design Secrets for Smarter Supply Chains

Every great business is built on seamless experiences- yet many companies focus so much on their operations that they forget the people they serve. What if the key to better supply chains is not just efficiency – but design? In this episode, we dive in service design – a powerful approach used by leading businesses to create frictionless, customer-centric solutions. In this episode we unpack the principles of service design and how they can transform the way businesses operate. Whether you’re in supply chain management, logistics, or any customer-facing role, this episode will shift the way you think about design, efficiency, and innovation.