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In this episode of The FarmCast, host Troy Randall speaks with Doug Luedke, Vice President of Service, and Davin Peterson, Executive Vice President of Aftermarket at 21st Century Equipment, to discuss the importance of proactive service and how it helps farmers reduce downtime during their busiest seasons. The conversation focuses on the Winter Service Inspection Program, a comprehensive approach designed to keep equipment running at peak performance and limit costly in-season breakdowns through preventative maintenance and expert technician support. Doug and Devin explain how 21st Century Equipment’s service teams have evolved to meet the needs of today’s connected machines. With more technology and data integrated into modern equipment, technicians now play a vital role in both mechanical repairs and precision ag support. Through advanced diagnostics, machine monitoring, and John Deere’s Expert Alerts, they can identify and address potential issues before they become major problems—saving customers valuable time, money, and frustration. Throughout the discussion, the team shares real-world success stories demonstrating how proactive inspections and customer-focused service help maximize uptime and efficiency for every operation. Whether it’s a large tractor, combine, or small mower, the goal remains the same: to provide trusted, reliable support that helps farmers and landowners stay productive and confident in their equipment year-round. Our next High Plains Ag Expo is February 25, 2026. Register Here! https://highplainsagexpo.eventify.io/... 👉 Don’t forget to like, subscribe, and drop your questions in the comments below. Download the John Deere Operations Center App here - Apple - https://apps.apple.com/us/app/operati... Android - https://play.google.com/store/apps/de... Email us at precisionag@21stcenturyequip.com Website: https://www.21stCenturyEquipment.com Instagram: / 21stcenturyequipment Facebook: / 21stcenturyequip X: https://www.X.com/21CenturyEquip TikTok: / 21stcenturyequipment Apple Podcasts: https://podcasts.apple.com/us/podcast... Spotify: https://open.spotify.com/show/2om2LlG... About the FarmCast: Welcome to FarmCast, brought to you by 21st Century Equipment. Embark on a captivating journey with us as we dive deep into the world of agriculture's cutting-edge innovations and customer experiences. Join this podcast as we explore the very forefront of agricultural technology, the business of agriculture, and shed light on the latest advancements that are shaping the future of farming. Our mission is to inform, inspire, and empower farmers and enthusiasts alike. @JohnDeere #FarmCast #21stCenturyEquipment #JohnDeere #FarmTechnology #PrecisionAg #FarmService #Agriculture #MachineUptime #FarmMaintenance 0:00 - Winter Service Inspections 4:00 - Evolution With Technology 9:30 - Winter Service History 11:10 - 12-Month Warranty 12:50 - 2024/2025 Winter Inspections Impact 15:00 - Inspect Any Equipment 16:30 - On-Site Inspections 19:20 - Bulk Fluid Mobile Trucks 20:15 - Customer Stories 21:45 - Expert Alert Example 22:35 - Interactive Solution Example