How AI Is Transforming the BPO Industry | Business 360 | Jack Madrid скачать в хорошем качестве

How AI Is Transforming the BPO Industry | Business 360 | Jack Madrid

The Philippine BPO industry remains a critical economic engine, generating over $40 billion in revenue and employing nearly 2 million Filipinos. But with artificial intelligence accelerating and global companies rethinking where work gets done, the sector faces unprecedented disruption and rising competition. Can the Philippines maintain its competitive edge amid these changes and adapt to a rapidly transforming global landscape? Joining us is Jack Madrid, President and CEO of the Information Technology and Business Process Association of the Philippines (IBPAP). He shares insights on the challenges and opportunities ahead, how companies are adapting to AI and global shifts, and what strategies the industry must adopt to remain a global leader and secure jobs for Filipino workers. 📺 Free TV Ch. 31, Cignal Ch. 24, Samsung TV Plus, TCL Smart TVs, Blast TV, AmasianTV 📱 Cignal Play, BNC YouTube and Facebook Visit our website: https://bnc.ph Check out our official social media accounts:   / bncphl     / bncdotph     / bnc.ph     / bnc.ph      / @bncphl   #bilyonaryonewschannel #bnc #business360 Warning: Unauthorized use of any BNC videos without proper approval will lead to legal action to the fullest extent of the law.