Consent Design for Retail Lending | Recording of the exclusive session for the DPDP Compliance Forum скачать в хорошем качестве

Consent Design for Retail Lending | Recording of the exclusive session for the DPDP Compliance Forum

Consent collection is central to DPDP Compliance, especially in a regulated sector like lending. In this session, Sneha Joshi ( Director, Privacy Practice, pwc), Dipanjan Dey (DPO, HDB Financial Services), along with Pushkal Dubey ( Head, Consentin) share practical insights on how BFSI leaders can design DPDP-compliant consent journeys. Challenges discussed: 📱 Designing consent across digital, physical, and third-party channels 🤝 Managing consent in co-lending and fintech partnerships 📂 Handling legacy customers and one-time notices 🌾 Making consent simple for rural and non-digital users 📝 Mandatory vs. optional consent in retail lending (servicing, marketing, cross-sell, analytics) 🔄 Best practices for consent withdrawal and lifecycle management Want to build DPDP-compliant consent flows for your business? Visit www.consent.in Timestamps: 00:00 Introduction 05:15 Challenges faced by retail lenders in consent collection 12:12 Third-party consent collection 18:21 Consent Management Tool v. Consent Manager 28:31 Managing consent for personal data collected through unorganized channels 35:35 Designing consent in co-lending flows 44:07 Consent for legacy data and one-time notice 48:31 Scope of consent notices 53:58 Consent collection for those who are not digitally savvy 58:45 Consent withdrawal 1:02:40 Consent collection in physical journeys