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Kindly use earphones when listening to audio and don't forget to turn on the subtitles. Purpose of the learning: Describing skills and knowledge in handling arrival for individual guests who have made reservations required by receptionist. Unit code : D1.HFO.CL2.03 Unit title : Providing reception accommodation Subject : Hotel program- Front Office- handling check in for individual guest Material objectives : a.To know how to prepare some duties before guest arrives, such as : wearing the standard grooming, reading the log book, maintaining reception area, completing stationary supplies e. g : envelope, key card, pen, form, printer paper, information brochures and etc, allocating rooms according to guest orders and request, inform the relevant department regarding special guest requests. b.To know in handling guest arrivals such as: procedures for handling check in for individual guests who have made prior reservations, guest payment, utilization some tools such EDC, issuing and explaining arrival kits (Room key, welcome drink voucher, breakfast voucher), and hotel facilities properly. c.To know some activities after registration process, such as completing guest profile into the system , filing guest documents such as registration card, guest’s passport copy. For Evaluation,just click the link below: http://ringkas.kemdikbud.go.id/SoalEv... For Downloading the script, just click the link below: http://ringkas.kemdikbud.go.id/NASKAHFO Give your comment with this link below: http://ringkas.kemdikbud.go.id/tangga... Created By: SMK Negeri 1 Metro Alamat: Jalan Kemiri No.15A, Iringmulyo, Kec. Metro Tim., Kota Metro, Lampung 34381 Telepon: (0725) 41295 Provinsi: Lampung Suported By : Hotel Grand Venetian Alamat: Jl. Jendral Sudirman Kelurahan No.mor 02, Imopuro, Kec. Metro Pusat, Kota Metro, Lampung 34111 Telepon: (0725) 489999 Credits: Music : • Free Happy Background Music | No Copyright... • Видео • Видео • 🎵 In Case You Forgot - Otis McDonald 🎧 No ...