What Happened to Sonos? | Is the Sonos App Fixed Yet? скачать в хорошем качестве

What Happened to Sonos? | Is the Sonos App Fixed Yet?

Sonos recently faced a major backlash after a problematic app update rendered essential features unusable, causing frustration among its users. The update, intended to improve the user experience and support the new Sonos Ace Headphones, instead led to widespread issues that persist even two months later. Despite Sonos acknowledging the problem and issuing incremental fixes, customers remain upset. CEO Patrick Spence’s delayed response added to the discontent. While Sonos promises to resolve the issue, the mishandling has tarnished its reputation, and the brand now faces an uphill battle to regain customer trust. READ MORE Sonos CEO offers software mea culpa: ‘We know we have work to do’: https://www.digitaltrends.com/home-th... This $3 app made my Sonos system usable again: https://www.digitaltrends.com/home-th... - - DIGITAL TRENDS' RECOMMENDED TVS🔥 🛒 Sony A95L OLED: https://howl.me/ckPHE8U8NXX 🛒 LG G4 OLED: https://howl.me/cmdWEJnTghX Samsung S95D OLED: https://howl.me/cmowVoL2UqH 🛒 Samsung S95C OLED: https://howl.me/cjIQVW8eQW9 🛒 LG M3 Wireless OLED: https://howl.me/ckkBl8JlJ7I 🛒 TCL QM8 QD-Mini LED: https://howl.me/cmgP2w1tYOB 🛒 Hisense U8N: https://howl.me/clXlYBOlxlb 🛒 Sony Bravia 9: https://howl.me/cmdWri7gNOH 🛒 LG C4 OLED: https://howl.me/cmdWE4MiZdB 🛒 Samsung QN90C QLED: https://howl.me/cj9DuYdSs4l These recommendations are current as of publish of this video and subject to change. - - VIDEO CHAPTERS 00:00 Intro 00:38 Sonos App Update Issues 01:54 Impact on Sonos Products 02:56 Sonos' Response and Apology 03:51 Speculation on the Root Cause 06:21 Critique of Sonos' Handling 07:29 What Sonos can do to recover 08:14 Final Thoughts NIT-NERDS MERCH AVAILBLE HERE! https://my-store-e80770.creator-sprin... BEHIND THE SCENES    • Why We Don’t Buy the TVs We Review | You A...      • New Studio Reveal/Tour | Behind The Scenes...   SUPPORT OUR PARTNERS Each of the partners listed below has been integral in helping our channel continue to grow. We love their products and think you will too, please help support them by checking out the links below. 🤝 BDI Elements Media Console: https://bit.ly/44sBo7s 🤝 BDI Reveal Coffee Table: https://bit.ly/3R5q79M 🤝 BDI Serif Side Table: https://bit.ly/3R5pZHk 🤝 Acoustic Treatment: http://www.acousticservices.info/ 🤝 Artlist Music: https://artlist.io/referral/142302/Di... 🤝 RØDE Wireless Pro: https://brandstore.rode.com/products/... 🤝 RØDE NT5 Matched Pair: https://rode.com/en-us/microphones/st... 🤝 Polk Reserve Series R600 Floorstanding Tower Speakers: https://amzn.to/3pWb9Il SUBSCRIBE FOR THE LATEST VIDEOS http://bit.ly/DTYouTubeSub VISIT DIGITAL TRENDS https://www.digitaltrends.com/ Digital Trends may earn a commission when you buy through links on our channels. FOLLOW US!   / digitaltrends     / digitaltrends     / digitaltrends   #sonos #hometheater #tech #audio #hometheater