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In this episode of The Finishing Touch Podcast, host Bret Johnson sits down with Tommy Harris, Parts and Customer Service Manager at Superfici America, to discuss machine maintenance, critical parts inventory, and how to minimize downtime in your automated finishing operation. What You'll Learn: Which critical parts every finishing operation should stock on-site (motors, gearboxes, rollers, belts, chain & sprockets) How to plan a smart spare parts inventory before your machine is installed Why keeping OEM parts on the shelf is essential vs. sourcing aftermarket alternatives Common mistakes customers make that lead to expensive machine failures Recommended maintenance schedules and PM best practices How to reduce downtime through proactive maintenance and staff training New support tools and service contracts coming in 2026 Key Topics Covered: Automated finishing machine parts & maintenance Spare parts inventory management for coating systems Equipment downtime prevention strategies OEM vs. aftermarket parts for finishing equipment PM schedules for industrial spray finishing machines Support ticketing system for faster response times Training programs for finishing operators and maintenance teams Guest: Tommy Harris, Parts and Customer Service Manager, Superfici America Want to learn more about Superfici America? Visit our website: https://www.superficiamerica.com/ About The Finishing Touch Podcast: Each episode explores the science, craft, and people behind the automated finishing industry. Whether you're an industry pro or new operator, we share insights, answer questions, and help you stay ahead in the world of automated finishing. #FinishingTouch #AutomatedFinishing #MachineMaintenance #CoatingEquipment #IndustrialFinishing #SprayFinishing #PartsInventory #DowntimeReduction