Step away from the whiteboard. People-centric org design with Kattie Capozza скачать в хорошем качестве

Step away from the whiteboard. People-centric org design with Kattie Capozza

In this podcast episode, Kattie Capozza discusses her approach to org design based on her lived experience. She emphasizes the importance of understanding cause and effect, identifying patterns, and connecting different aspects of an organization. Starting with the operating model and considering factors such as workflow, structure, talent, and business cycles can lead to more thoughtful and strategic org design decisions. Capozza also highlights the need for patience, involving employees in the design process, and providing them with choices and transparency to minimize resistance to change. 00:00:00 Intro 00:00:06 Becaming an org designer. 00:01:03 Kattie explains how she found herself in an org design role and enjoyed it. 00:03:22 Starting internal with companies before switching to consulting. 00:03:30 Working in different organizations and transitioning to consulting. 00:06:56 Specific training vs. learning on the job. 00:07:14 Org design skills developing through lived experience and understanding human nature and work flow. 00:10:48 Starting point in org design projects. 00:10:59 Start with the business strategy and operating model before diving into the org chart. 00:13:09 The importance of the operating model in org design. 00:13:22 The operating model is the glue that connects strategy, workflow, structure, and talent. 00:16:10 Considerations of an operating model, including workflow, location, culture, and talent. 00:20:32 Look beyond boxes and lines in org design. 00:22:22 What org design-related skill would Kattie give to every leader. 00:23:16 The importance of involving employees in the org design process and giving them a say in decisions that impact their destiny. 00:26:16 Wrap up 00:27:24 Stepping back from relationships and people when making org design decisions.