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Why do so many leaders lack emotional intelligence—and what can we do about it? In this episode of Great Leadership, Jacob Morgan sits down with Dr. Travis Bradberry, the Chief People Scientist at LEADx and the bestselling author of Emotional Intelligence 2.0 and Emotional Intelligence Habits. Together, they explore the science and strategy behind emotional intelligence (EQ), why it matters more than ever in today’s workplace, and how anyone—from CEOs to individual contributors—can improve their EQ. Dr. Bradberry breaks down the four core skills of emotional intelligence: Self-awareness Self-management Social awareness Relationship management You’ll also hear a thought-provoking debate on whether we’ve gone too far prioritizing soft skills over competence, how EQ impacts leadership during crisis vs calm, and why many CEOs score lower in EQ despite their high-level roles. 📌 Topics Covered 00:00 – Intro to Dr. Travis Bradberry 02:00 – Why emotional intelligence matters in business 04:30 – The tension between soft skills and competence 08:15 – Can you survive without EQ in leadership? 10:30 – Are you born with EQ or can it be developed? 14:30 – When emotional intelligence is really tested 20:00 – Do companies reward emotionally intelligent leaders? 25:00 – The vulnerability drop-off in senior leadership 28:00 – Breaking down the four EQ skills 34:00 – Self-awareness: Why only 36% of people have it 38:00 – Self-management and the stress-performance curve 42:00 – Social awareness and reading the emotional room 44:00 – Relationship management: Where EQ all comes together 46:00 – Jack Ma's LQ (Love Quotient) and unconditional regard at work 🎯 Perfect for Leaders who want to manage with empathy and impact HR professionals rethinking leadership training Executives wondering why engagement is dropping Anyone who wants to be more emotionally intelligent at work and at home 👥 Guest Links 🔗 Dr. Bradberry on LinkedIn: / travisbradberry 📬 Subscribe to the newsletter for more: https://greatleadership.substack.com/ 👍 Like, share, and comment if you’ve worked for (or been) a leader who needed this episode. ---------------------------------------------- Jacob is the international best-selling author of 5 books including Leading With Vulnerability, The Future Leader, and The Employee Experience Advantage. He's also a professionally trained futurist and keynote speaker. Jacob's passion and mission is to create great leaders, engaged employees, and future-ready organizations. His work has been endorsed by the CEOs of Nestle, Cisco, Best Buy, Unilever, Mastercard, Audi, The Ritz Carlton, Yum! Brands, and countless others. Website: https://thefutureorganization.com/ Substack: https://greatleadership.substack.com/ Instagram: / jacobmorgan8 Twitter: / jacobm LinkedIn: / jacobmorgan8 Podcast: https://thefutureorganization.com/fut... Jacob's Most Recent Book: LeadWithVulnerability.com/ All books: https://thefutureorganization.com/books/