Associated University - The Dark Side of E-Commerce: Reverse Logistics скачать в хорошем качестве

Associated University - The Dark Side of E-Commerce: Reverse Logistics

The force of e-commerce has awakened. While everyone has embraced the convenience of home delivery shopping, once considered an exception process, returns processing has risen to expose the dark side of e-commerce. Returns processing has become synonymous with e-commerce and the impact of returns to operations is forcing retailers to re-evaluate every aspect of their supply chain. This webinar will discuss the approaches that retailers are exploring to address return processing costs, while still providing the best customer experience. This discussion will include how omni-channel, product and shipping packaging; as well as, material handling technology are providing some of the Jedi tools for retailers to bring light into the dark side.