Building Customer Loyalty: Who Really is the Customer? | Knowledgecity.com скачать в хорошем качестве

Building Customer Loyalty: Who Really is the Customer? | Knowledgecity.com

Check out the full course at http://bit.ly/2wUrr2V Do you know who your customers are? That's one of the questions you need to answer when building loyalty. This lesson will teach you how to identify your customers as you aim to build loyalty. Featured Course Lessons: Loyalty and retention Importance of loyalty Benefits of customer loyalty Who really is the customer? Loyalty as a Behavior Understanding Loyalty Buying vs Earning loyalty Levels of Loyalty Factors that influence loyalty Knowing your customers values Loyalty program saturation Key tasks for building loyalty General ways to build loyalty-Rewards General ways to build loyalty-Service General ways to build loyalty-Experience General ways to build loyalty-Communication The science of customer loyalty Different Worlds The Loyalty Program-Planning The Loyalty Program-Implementation Competitive issues Measuring results-Program Costs Measuring results-Customer Metrics Feedback and evaluation Other Considerations-Loyalty Issues Other Considerations-Customer Issues Other Considerations-Loyalty Program Issues Loyalty Programs and Technology Behavioral Science So-Mo' https://www.knowledgecity.com/ | Online Employee Training Platform. KnowledgeCity offers 10,000+ online video tutorials in Business, Computer, Safety, and Banking. Subscribe to our YouTube Channel: http://bit.ly/2gcNXRH Check our Blog: http://bit.ly/2wv0nLr Follow KnowledgeCity on Social Media Channels! Twitter: http://bit.ly/2xyYwSw Facebook: http://bit.ly/2ixefz3 LinkedIn: http://bit.ly/2xza4VP Google+: http://bit.ly/2wMZDko