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Most sales teams juggle dozens of tools to manage complex deals, but what if buyers and sellers could work together in one shared space from discovery to close? In this episode of Across The Funnel, Carl Carell, Co-founder at GetAccept, breaks down how digital sales rooms are replacing fragmented sales workflows and why AI needs to be controlled, not just enabled. He explains why AI SDRs struggle in mid-market and complex B2B cycles, and how out-of-the-box AI can outperform even experienced AEs on follow-up within hours of setup. Carl also shares why first-year churn on AI platforms is accelerating faster than traditional SaaS, and how treating onboarding milestones like signed commitments can protect retention. This is a tactical conversation for founders, revenue leaders, and CS teams rethinking how they sell, onboard, and expand. Follow Hyperengage across our social channels and stay up to date with new episodes, insights, and product updates: Linkedin: / the-hyperengage-product Tiktok: / hyperengageio X: https://x.com/Hyperengageio Hyperengage site: https://hyperengage.io/ Join the Hyperengage newsletter: https://hyperengage.io/subscribe Hyperengage Podcast on Substack: https://hyperengage.substack.com Chapters: 00:00 Intro 03:40 AI SDRs fail complex B2B cycles 08:00 Build the layer between buyers and sellers 13:40 Out-of-box AI beats manual AE follow-up 16:00 First-year AI churn is accelerating fast 19:40 Uncontrolled AI risks fifty different experiences 26:40 Treat onboarding milestones as signed commits Subscribe to Hyperengage on YouTube to catch more founder-level conversations on GTM and post-sales growth.