America Works Podcast - Ep. 3 'Why The Pandemic Mattered' скачать в хорошем качестве

America Works Podcast - Ep. 3 'Why The Pandemic Mattered'

In this episode of The Ways We Work, Host Joel Thomas interviews America Works Network of Companies CEO Dr. Lee Bowes about the company’s leadership during the early uncertainty of the COVID-19 pandemic and how it changed workforce development. Dr. Bowes recounts tracking the emerging crisis as early as January 2020 and committing to keep staff employed and services running for clients despite conflicting public guidance. America Works rapidly created a detailed continuity policy that was adopted by New York City and other jurisdictions, shifted overnight to remote operations, launched remote job fairs, and supported staff and clients with resources like virtual wellness activities, food distribution, and providing tablets and laptops. 00:00 Pandemic Retrospective 02:10 Early Warning Signs 04:07 Commitment To Stay Open 06:29 Remote Work Pivot 07:42 Isolation And Morale 10:22 Hard Calls On Accountability 16:17 Supporting Clients Remotely 21:27 Essential Work Divide 23:38 Zoom Space Tethers 25:52 Remote Work New Normal 30:53 Training Goes Hybrid 31:49 Barriers to Remote Jobs 35:33 Caregiving and Pharm Tech 38:07 AI Fears and Reality 41:49 Leading Through Crises 46:55 Concluding Thoughts