Hotel video review Park Plaza Histria, Pula, Croatia скачать в хорошем качестве

Hotel video review Park Plaza Histria, Pula, Croatia

We stayed here 12 September 2019. The hotel is really nice and what you would expect of a Park Plaza. The location is beautifully idyllic but there's not a lot around you, there is a harbour over the road which we hoped would have a selection of restaurants but there wasn't really much there. The hotel is huge and impressive, we didn't have the best check in experience and this put us off somewhat, my confirmation said there would be water on arrival but we had nothing in the room, when I rang down to reception the guy I spoke to told me that "water on arrival didn't mean it would be in your room when you arrived" ???? I questioned this saying that's exactly what it meant, he said someone would send some up, waited over 20 minutes and when I called down again I was told "you can drink the tap water" not really the best customer service!!! The rooms are nice and the beds comfy with nice bedding, the only issue we had was that we had confirmation of a queen bed and had 2 beds together, again I called down to reception and spoke with the same guy who told me that's what were given and there weren't many double/queen beds and they were just pushed together. I said that my confirmation had queen bed but there was no budging with this and he wasn't particularly helpful or apologetic, in fact he seemed annoyed!!! The outside area is nice, the pool was quite busy but there's plenty of sunbeds, we ended up taking the scenic view by the sea and enjoyed the loungers on the grassed area. We were supposed to go to a local restaurant that night but it was fully booked so we ate at the hotel in the Yacht club restaurant which was nice, it doesn't look much as you walk through but the outside area was lovely, our waitress made up for the previous experience that we had! If you're happy eating at hotels this would suit but if you're a foodie like we are you're a little bit stuck as you'd need to get a taxi. We enjoyed a cocktail in the bar area after dinner and watched a live band which were good. Breakfast here is FANTASTIC I have to say I have never seen so much choice of food. There is EVERYTHING you can wish for, get there early to enjoy everything and relax eating it outside. The hotel has free parking which was good. On the whole the hotel is really nice, we were supposed to stay 2 nights but were so put off by the experience that we had at reception we cancelled our second nights stay - maybe that was just a one off experience and he was having a bad day?!