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In this special episode, Joe Way is joined by Sahil Dhingra, Cofounder & CEO of XTEN-AV, and Chris Dechter, University of Wyoming and AV SuperFriends, for a practical, higher ed focused walk-through of how teams are using XTEN-AV to design, document, standardize, and scale AV work as more institutions bring design/installation in-house. They break down “where do I even start?” for new users, share real workflows from fast departmental refreshes to integrator handoff packages, and preview what’s coming next for the product. Featured Guests Sahil Dhingra: Cofounder & CEO, XTEN-AV Chris Dechter: Manager for Instructional Technology, University of Wyoming; Founder/Host, AV SuperFriends Why this conversation matters (higher ed context) Higher ed teams are increasingly operating like in-house integrators, but many don’t have the same tools or documentation workflows as traditional integrators. This episode focuses on how XTEN-AV can become the “single source of truth” for BOMs, schematics, rack elevations, cable schedules, proposals, and handoff documentation without living in a mess of disconnected spreadsheets and files. Key Highlights Joe frames the session as tips, tricks, and power-user workflows—not a sales pitch—plus a reminder that opinions shared are personal/experience-based. Sahil explains why higher ed tends to be a strong fit: more aligned workflows, more realistic expectations for subscription software, and strong adoption/retention patterns. Chris shares his “power user” reality: hundreds of projects, a massive personal library, and a workflow that covers schematics, rack elevations, lectern layouts, and internal labor tracking—all in one platform. A major theme: standardization + rapid duplication (template room types) while still allowing the “departmental one-off” variations that always come back 1–2 years later. Real-world documentation strategy: don’t overwhelm clients with a full BOM unless requested; give them a clear scope and a number—keep flexibility for substitutions and supply chain changes. Sahil demos the ecosystem: XTEN-AV modules (drawing, docs/proposals, project management) plus the AI layer (XAVIA) and how it can generate a starting design fast. The “time savers” get loud: auto cable schedules, front elevations, submittals/spec-sheet bundles, and export options for downstream workflows. ISE teaser: improvements to AI personalization, plus better organization for multi-room/multi-floor projects and “areas” that let multiple rooms live under one umbrella. Training question answered: XTEN-AV describes an onboarding approach with dedicated support/CSM access early on (as discussed in the session).