How To Spot Unhappy Customers Early скачать в хорошем качестве

How To Spot Unhappy Customers Early

I will build & scale your Salesforce with you 1-on-1: https://www.gosimplyscale.com ---- Most customer churn doesn’t happen overnight — it builds quietly in the first 30 days. In this video, I break down a simple account health scoring system you can use to spot unhappy customers early and fix problems before they leave. You’ll learn how to measure customer health using real signals like: • Support cases • CSAT scores • Email engagement • Product or service usage I walk through how to structure an account health score inside Salesforce, how to weight each signal, and why the first 30 days after onboarding matter more than anything else. This system helps service businesses and SaaS teams: • Reduce churn • Prepare better for QBRs • Identify at-risk accounts early • Improve customer experience with real data Whether you’re a small business or managing accounts at scale, this framework gives you a clear way to understand how customers are actually doing — not just how you think they’re doing. If you want help implementing an account health score in Salesforce, there’s a link below to see if we’re a good fit.