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Curt and Katie chat about consultation and intake phone calls — the crucial first step in the client–therapist relationship. They explore how to balance logistics with empathy, set realistic expectations, and create safety and rapport from the very beginning. -- Link tree: https://linktr.ee/therapyreimagined Show notes: https://therapyreimagined.com/modern-... -- In this podcast episode: Mastering the Initial Consultation Call for Therapy Therapists often overlook how much the very first phone call shapes the therapeutic relationship. Curt and Katie realized that despite covering marketing, private practice setup, and intake processes in other conversations, they had never done a dedicated episode on consultation calls. In this episode, they dig into how to confidently approach these first client interactions, balance logistics with clinical connection, and avoid common mistakes that can prevent potential clients from scheduling their first session. Key Takeaways for Therapists about Consultation Calls How consultation calls set the tone for the therapeutic relationship Why therapists should tailor their approach to referral source, client familiarity, or presenting concerns Balancing logistics (fees, scheduling, insurance, paperwork) with rapport-building Strategies for exploring referral sources and past therapy experiences How to assess expectations and educate clients about therapy length and process The importance of transparency around Good Faith Estimates Avoiding the trap of underselling yourself when quoting fees Why some calls can be quick and still lead to excellent clients, while others require more time and care Meet the Hosts: Curt Widhalm & Katie Vernoy Curt Widhalm, LMFT http://www.curtwidhalm.com Katie Vernoy, LMFT http://www.katievernoy.com A Quick Note: Our opinions are our own. We are only speaking for ourselves – except when we speak for each other, or over each other. We’re working on it. Our guests are also only speaking for themselves and have their own opinions. We aren’t trying to take their voice, and no one speaks for us either. Mostly because they don’t want to, but hey. Creative Credits: Voice Over by DW McCann / mccanndw Music by Crystal Grooms Mangano https://groomsymusic.com