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In this week’s episode of DealerPod, we sit down with James Wilson, COO of Motorway, for one of the most open and honest conversations yet between the platform and the UK dealer community. Real dealers bring genuine frustrations, questions, and feedback straight to the top. From reserve pricing and collection headaches to funding delays, and dual listings, nothing was off the table. James gives direct answers about what Motorway is doing to improve the experience for dealers and how the platform is evolving to build stronger partnerships with the trade. We cover everything from how Motorway sets reserve prices, tackles misdescribed vehicles, and handles blind bidding, through to Motorway Pay, funding partnerships, and reducing no-shows. There’s also insight into how dealer feedback is shaping Motorway’s next phase, including data-driven improvements, AI automation, and a renewed focus on collaboration. If you’ve ever bought or sold through Motorway, or just want to understand where the industry is heading, this episode is a must-watch. 00:00 Introduction to DealerPod and Weekly Updates 02:42 Insights from the Motor Trade Conference 05:55 The Growth of Dealerway and Its Impact 08:43 Introducing James Wilson, COO of Motorway 11:49 Challenges Faced by Motorway and Solutions Implemented 14:48 Future Innovations and Enhancements for Dealers 17:51 The Importance of Transparency in Transactions 20:49 Support Systems for Dealers and Sellers 23:57 Closing Thoughts and Future Directions 30:08 Navigating Vehicle Valuation and Seller Expectations 32:42 Enhancing Seller Commitment and Transparency 33:55 Understanding Dealer Perspectives on Vehicle Inspections 35:50 Challenges in Bidding and Auction Dynamics 39:27 Addressing Miscommunication in Vehicle Condition 41:01 Improving the Selling Process for Dealers 42:55 Future Developments and Enhancements in the Platform 44:52 Competition Among Platforms and Seller Choices 46:49 Addressing Concerns About Reserve Pricing 51:10 Marketplace Dynamics and Dealer Access to Stock 52:55 Addressing Dealer Concerns 55:52 Enhancing Dealer Experience with Data 01:00:11 The Future of Motorway's Auction Model 01:02:37 Tackling Fraud and Ensuring Transparency 01:05:57 Feedback and Continuous Improvement 01:09:36 Navigating Market Challenges and Opportunities 01:11:31 Leveraging Technology for Dealership Success 01:18:18 Insights from an Industry Outsider 01:20:51 Account Eligibility and Dealer Relations ************************************** Start trading with like minded car dealers Now by registering to become a member of the Dealerway Platform https://dealerway.co.uk Join the Dealerway facebook group now at / 1072051277029374 Download the Dealerway App Now Apple App Store: https://apps.apple.com/gb/app/dealerw... Google Play Store: https://play.google.com/store/apps/de... Get 25% off your first 3 months of Autograb by clicking this link below https://autograb.co.uk/?utm_source=de...