Maor Ezer, ai.work | theCUBE + NYSE Wired: Mixture of Experts - AI Agent Conference 2026 скачать в хорошем качестве

Maor Ezer, ai.work | theCUBE + NYSE Wired: Mixture of Experts - AI Agent Conference 2026

In this Mixture of Experts interview, ai.work co-founder Maor Ezer joins theCUBE + NYSE Wired co-host Gemma Allen to explain why “internal service” remains one of the last stubbornly manual frontiers inside the enterprise. Ezer argues that nearly half of internal workflows are service-oriented – think IT, HR, procurement and finance requests – yet still run on tickets, wait times and brittle handoffs. To this end, ai.work’s answer is an “AI worker” model: governed, policy-aligned agents that can take a request from systems such as ServiceNow and execute end-to-end work with human-like reasoning and controls. The discussion digs into what “agentic” actually means when it moves beyond buzzword status and into operational reality: multi-agent orchestration, task decomposition, validation steps and context management that can handle non-deterministic workflows traditional automation never cracked. Ezer also outlines the human side of adoption – how frontline teams become the bottleneck (or the accelerant) – and why reskilling matters as roles shift from doing tickets to training and supervising AI workflows. He closes with ai.work’s enterprise focus, its discovery approach using historical ticket data, and early performance markers such as autonomous ticket-load handling and faster time-to-impact. Find more SiliconANGLE news and analysis https://siliconangle.com/ Follow theCUBE's wall-to-wall event coverage https://siliconangle.com/events/ Learn about the latest theCUBE events https://www.thecube.net/ 00:00 - Intro 00:06 - Exploring ai.work: Innovation and Impact in the AI Landscape 03:26 - Agentic Technology: Human Roles and Real-World Applications 08:22 - AI Impact on Employee Experiences and Organizational Change 12:46 - Target Customers and Market Approach 16:40 - Founder's Journey and Company Vision 19:08 - Future Plans and AI Agent Conference #theCUBE #NYSEWired #MOEexperts #theCUBEresearch #aiwork #ServiceNow #AIAgents