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The recently released CQC (Care Quality Commission) review has highlighted systemic failings in how the organisation operates. We speak to the author Penny Dash, chair of North West London Integrated Care Board, about what went wrong, and what happens from here on? Also, in this podcast we find out about the NHS Confederation's recent report on the future of Neighbourhood Health. What does effective community engagement look like from a health perspective? Read our response to CQC review here: https://www.nhsconfed.org/news/nhs-co... Our report "Working better together in neighbourhoods": https://www.nhsconfed.org/publication... And we'd love to hear your thoughts on our podcast. Take five minutes to fill in this short survey: https://www.nhsconfed.org/HOTL 00:00 Introduction 00:50 Penny Dash and CQC review 12:08 Questionnaire promo 12:50 Neighbourhood Health report launch