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Expert Tips & Use Cases - Microsoft 365 Copilot

In this power-packed webinar, Grassroots IT CEO David Mitchell hosts Microsoft MVP, Kirsty McGrath as she reveals game-changing strategies for successful Microsoft 365 Copilot adoption. As a seven-time Microsoft MVP recipient and founder of the Australian Microsoft 365Adoption Group, Kirsty brings authoritative insights on maximizing AI-driven productivity gains. Kirsty explores the digital literacy challenges facing organisations today, noting that only 32% provided adequate AI training despite overwhelming evidence of productivity gains. She reveals Microsoft's research showing it takes approximately 11 weeks to reach the AI adoption tipping point where users experience tangible value, with small businesses seeing ROI as high as 353%. The heart of the presentation focuses on effective prompting techniques using Kirsty's expanded ROSTCET framework (Role, Output, Source, Task/Goal, Context, Expectation, Tone/Style), helping users move beyond basic search-engine thinking toward meaningful AI conversations. Through comprehensive demonstrations across Outlook, Word, PowerPoint, and Excel, Kirsty showcases practical applications that transform everyday workflows - from crafting emails with coaching feedback to generating presentations from documents and analysing data. Kirsty clarifies the difference between the complimentary Copilot Chat and the licensed version that integrates directly into applications with access to organisational data, highlighting security considerations and best practices. Her actionable advice helps attendees understand how to leverage Copilot as a true assistant rather than autopilot, emphasising the importance of human conversation in reviewing AI-generated content. Key Points Covered: Mastering conversational prompting with the ROSTCET framework for better Copilot results Practical demonstrations of Copilot integration across the Microsoft 365 suite Distinguishing between web-based and work-based Copilot functionality Achieving sustainable adoption requires proper change management and approximately 11 weeks Security considerations and best practices when using AI within an organization #MicrosoftCopilot #AIProductivity #DigitalWorkplace [00:00:16] Introduction & Welcome [00:01:02] Webinar Overview & AI Adoption Challenges [00:04:30] Microsoft Research on AI Adoption Tipping Points [00:06:00] ROI Statistics & Business Benefits [00:08:29] Copilot Integration Across Microsoft 365 [00:10:05] Effective Prompting Techniques & ROSTCET Framework [00:14:42] Difference Between Web-Based and Work-Based Copilot [00:16:13] Prompt Gallery & Taxonomy Overview [00:20:49] Practical Demonstration: Copilot in Online Environment [00:29:49] Practical Demonstration: Outlook Integration [00:41:04] Practical Demonstration: Word Integration [00:51:10] Practical Demonstration: PowerPoint Integration [00:53:57] Practical Demonstration: Excel Integration [01:00:02] Resources [01:01:00] Closing Remarks & Special Offers