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In this clip, Auto Repair Shop Owner Bryan Kelley explains how he answers the question "Should I Fire This Employee?" in his automotive service shop. Ask yourself "Train, Tolerate, or Terminate" employee, whether it's a service advisor, technician, or general manager. Deciding whether or not to fire a staff member is hard, but you will have to make that decision during your time as an owner. --- Showcase is a mentoring service for Automotive Repair Shop Owners. Since 1979, Gary Gunn, AAM has worked with owners in both equipment sales and business coaching. Now, Gary brings his experience and expertise to shine a spotlight on industry success stories and share tools to help others take their shops to the next level. Visit AutoShopShowcase.com to sign up for monthly business mentoring with Gary Gunn for your auto repair shop. Follow Showcase on Facebook: / showcasegarygunn Subscribe to Showcase on Youtube: / @showcase-garygunn --- # # # #mechanicshop #autoservicecenter #autoservice #autorepairvideos #autorepairshop #automotiveindustry #automotivebusiness #shoptalk #autoshop #repairshop #garygunn #automotivetraining