Becoming A Better Service Advisor скачать в хорошем качестве

Becoming A Better Service Advisor

I got a great question about ways to become a better service advisor. How to be great to customers, and how to be sure that auto mechanics are happy too. A good service advisor is VITAL to good customer service, and to techs. I enlist a little advice from my good buddy Kevin. Kevin started out as a tech, moved up front to a service advisor position, and now he is managing a service department. If you want to be a good service advisor, THIS is what you need to know. Humble Mechanic Podcasts https://www.youtube.com/playlist?list... Project White Wookie ~ MK3 GTI Videos https://www.youtube.com/watch?v=Eq3L5... Failed VW parts videos http://www.youtube.com/playlist?list=... Tool Reviews https://www.youtube.com/playlist?list... How To videos https://www.youtube.com/playlist?list... MK1 VR6 Swap Videos https://www.youtube.com/playlist?list... Follow me on: The Blog http://humblemechanic.com INSTAGRAM   / humblemechanic   FACEBOOK   / humblemechanic   TWITTER   / humblemechanic   GOOD STUFF ON AMAZON http://goo.gl/5304Qw (affiliate)