Neurathon '26 - NEUROCRM Presentation скачать в хорошем качестве

Neurathon '26 - NEUROCRM Presentation

NeuroCRM’s uniqueness lies in its Graph-Augmented Intelligence. While traditional CRMs view customers as isolated rows, we treat them as a living network. By implementing a custom Graph Intelligence Pipeline using Neo4j and NetworkX, we’ve bypassed cloud infrastructure limits to extract "Social DNA"—features like PageRank influence and Louvain communities. This allows us to identify "Super-Influencers" whose churn would trigger a network-wide domino effect, a risk invisible to standard platforms. We further ensured 100% data integrity by dynamically reconstructing missing financial metrics directly from ground-truth transaction relationships. This enriched dataset powers our dual-model predictive layer: XGBoost for intent classification and LSTMs for time-series churn evolution. Finally, Cerebras AI translates these complex graph patterns into plain-English recommendations. NeuroCRM doesn't just record history; it calculates the hidden social and financial value of every connection to drive proactive revenue retention.