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Course Name = R12i Oracle Service Contracts Fundamentals (on R12.2.3) Course Link =http://aclnz.com/e-business-suite/ser... Instructor = Kabeer Khan, ex-Oracle, New Zealand Website = http://www.aclnz.com Learning Objectives =================== The course audience will learn how to: --Understand and describe Oracle Service Contracts business process flows --Understand Oracle Service Contracts Concepts --Will be able to setting up a Service Contracts User and Administrator --Manually create a Service Contract --Understand the Service Contract approval process and underlying workflow --Approve and activate contracts --Query Service Contracts and Contracts History --Understand Customer Acceptance Portal and learn the procedure to get Service Contracts approved by customer --Manually create new Sales Order in Order Management and automatically create contract for Warranties in Oracle Service Contracts --To understand how to administer Service Contracts using the Administrator Workbench --Automatically create Service Contracts and generate invoices for Extended Warranty --To automatically and manually renew expiring Service Contracts --To change or terminate Service Contracts --Overview of Setting Up Service Contracts Oracle E-Business Suite Training Oracle EBS Training