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Why do smart, capable leaders and teams fall apart under stress—even when they know better? In this in-depth interview with Dr. Alaina Szlachta, Dr. Lola Gershfeld shares what she’s learned after years of working with executives, boards, leaders, and teams struggling with conflict, disengagement, and breakdowns in communication. This conversation goes beyond traditional emotional intelligence frameworks to explore what’s really happening when people shut down, become defensive, or disconnect at work—and what leaders actually need in those moments. In this interview, you’ll learn: ➡️ Why emotional intelligence often fails under real pressure ➡️ What workplace conflict is really signaling beneath the surface ➡️ Why most organizations focus on symptoms instead of root causes ➡️ How emotional connection and attachment shape trust, safety, and performance ➡️ What leaders and teams need to repair relationships—not just manage behavior ➡️ How emotional and relational skills can be measured and developed over time This is a practical, science-based conversation for: ✅ Leaders and executives ✅ L&D and HR professionals ✅ Coaches, consultants, and internal trainers ✅ Anyone working to build stronger, more connected teams If you’ve ever wondered why progress at work feels fragile—or why training doesn’t always translate into behavior—this interview offers clarity, language, and a roadmap forward. 👉 Learn more about Emotional Connection at work: https://emcleaders.com 🎧 Explore our podcast and additional resources: https://emcleaders.com/podcasts #leadershipdevelopment#EmotionalConnection #EmotionalIntelligence #WorkplaceConflict #PsychologicalSafety #LeadershipUnderPressure #TeamDynamics #HRLeadership #LAndD #ExecutiveCoaching