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In this episode of Creative Outcomes, Craig Baldwin, Partner at Upsourced, breaks down the foundational revenue planning framework agency owners need heading into 2026. If your agency is coming off a strong year and wants steady growth - or if 2025 was challenging and you’re determined to rebound - this episode gives you a clear, realistic way to plan for revenue retention, expansion, and new business. Craig walks through: Why annual account planning is the fastest path to revenue clarity The difference between a budget (static) and a forecast (dynamic) How to avoid the #1 planning mistake: being overly optimistic Why “outcome lags effort by ~3 months” (and why Q1 matters so much) How to think about new business as a portfolio of bets A major warning sign: when more than 20% of your 2026 goal depends on new sales Why pipeline hygiene is non-negotiable The 10% ceiling for sales + marketing spend (and what it means for profit) The truth about hiring salespeople: cost, ego, and patience What Craig expects in 2026: a tougher cycle, new opportunity, and the importance of trust If you’re building your 2026 plan right now, this is your starting point. Resources: Annual Account Planning (Upsourced resource): https://blog.upsourcedaccounting.com/... Waterfall of Differentiation (David Baker & Blair Enns / 2Bobs) 📩 Want to talk revenue? Reach Craig at: cbaldwin@upsourceing.com Like / Subscribe for more agency growth + financial leadership insights. #AgencyGrowth #NewBusiness #RevenuePlanning #AgencyOwner #SalesStrategy #PipelineManagement #Forecasting #CreativeOutcomes