3 Best Practices for AI Customer Service Agents скачать в хорошем качестве

3 Best Practices for AI Customer Service Agents

Automate key customer interactions without sacrificing the human touch using an ai customer service agent in Klaviyo. This video breaks down how an ai agent for customer service can streamline both support and sales, instantly answering customer questions, freeing your team for bigger priorities, and delivering seamless, scalable experiences. Want to master Klaviyo’s AI Customer Agent? Explore the "Getting Started with Customer Agent" course in Klaviyo Academy for step-by-step guidance: https://academy.klaviyo.com/en-us/col... In this video, you'll learn: How to build and maintain a robust, up-to-date knowledge base so your ai customer support agent can handle common questions accurately. The best way to enable your ai for customer service across web chat, SMS, and email, for consistent, omnichannel support and customer experience. How to monitor performance, track resolution rates, and use feedback to continuously improve your AI for customer experience. By the end, you’ll know the three core best practices to deliver effortless support, save time, reduce costs, and drive real value for your brand with Klaviyo’s customer agent. ⏱️ Timestamps: 00:00 Introduction – Automating customer interactions using an ai customer service agent 00:16 Overview – AI agent for customer service and enhancing customer support experiences 00:33 Best Practice 1 – Keep your knowledge base accurate for reliable ai customer support agent responses 01:03 Updating and testing – Ensuring your AI for customer service stays current with business changes 01:20 Best Practice 2 – Enable ai customer service agent across channels: web chat, SMS, and email 01:37 Omnichannel support – AI for customer experience on web chat, SMS automations, and email follow-ups 02:02 Handling FAQs – How ai customer support agent answers shipping, returns, product questions, and more 02:39 Best Practice 3 – Monitor performance and optimize your ai for customer support agent 02:56 Measuring results – Tracking resolution rates and AI-attributed revenue in your dashboard 03:13 Next steps – Improving your AI for customer experience and driving business success Drop a comment below if you've got any questions, feedback or videos you’d like to see in the future! We'd love to know. ABOUT KLAVIYO Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution, making it easy for businesses to know their customers and grow faster. Create your free account today: https://www.klaviyo.com/sign-up 💡 Don't forget to Subscribe on YouTube and follow us here: Twitter:   / klaviyo   Linkedin:   / klaviyo   Facebook:   / klaviyo   Instagram:   / klaviyo   #Klaviyo #KlaviyoAI #AIcustomerServiceAgent #AICustomerSupport #AIForCustomerExperience #AIEmailMarketing #MarketingAutomation #ConversationalAI