How IMS ExpertServices Identified and Closed Its Employee Knowledge Gaps скачать в хорошем качестве

How IMS ExpertServices Identified and Closed Its Employee Knowledge Gaps

Mary Pittman is the Process Improvement Leader at IMS ExpertServices, a consultative firm that caters to the world’s most influential law firms. Dealing with such an elite clientele demands excellence. Employees are required to be on their A-game at all times. https://www.sweetprocess.com/how-ims-... But achieving that was difficult using manual documentation methods. There was a knowledge gap problem among the staff. Mary understood that having the right system in place was essential to deliver the great results the company needed. Mary’s quest to streamline their processes led to her discovery of SweetProcess. She tells us how SweetProcess made the staff more efficient and accountable. First, let us learn more about the company for a better understanding.