Скачать с ютуб Why Standardising Customer Service Quality at Scale is Key - Manisha Seewal в хорошем качестве

Why Standardising Customer Service Quality at Scale is Key - Manisha Seewal

Manisha Seewal was the Chief Marketing Officer of Southeast Asia’s first Unicorn car marketplace - CARRO. Currently, she is the CMO of Gumtree Australia and leads efforts in building the brand as a leading destination for buyers and sellers in the automotive market in Australia through CarsGuide and Autotrader. Manisha is a leader in the Digital Transformation space and has led several “Singapore’s first” digital transformation initiatives, which includes Singapore’s first “Netflix for Cars”- a car subscription-based service, Singapore’s first ChatBot from a life insurer and Singapore's first Pay-as-you-drive insurance. Manisha is listed amongst one of the world’s 100 Most Influential Chief Marketing Officers and Top 50 Women leaders in Asia. For more conversations on all things customer support, do check the previous episodes of the Twenty Minute Moat https://verloop.io/podcasts/ We would love to interact with you more. Say ‘Hi’ in the comments and let us know what you thought of the video. ------------------------------------------------------------------------------------------------------------------------------------------------- Verloop.io's the world's leading customer support automation platform that helps businesses deliver delightful support experiences to their customers, across channels. Use Verloop.io to: Automate Customer Support on Website, In-App, Facebook Messenger and WhatsApp Generate more leads on your landing pages Engage with your customers in real-time Improve customer experience by assisted buying experience Provide a true omnichannel engagement Interact with your customers in multiple languages Get insights into customer behaviour and improve customer service Join 15,000+ businesses in eCommerce, Real Estate, Banking and Financial Services, Insurance, Travel, Logistics, Healthcare and other industries to automate customer support. Contact us to know how we can help you get closer to your customers. Schedule a demo by visiting our website: https://verloop.io/ -------------------------------------------------------------------------------------------------------------------------------------------------- Stay connected with Verloop.io Blog: https://verloop.io/blog/ Podcast: https://verloop.io/podcasts/ Webinar: https://verloop.io/webinars/ LinkedIn:   / verloopio   Twitter:   / verloopio   Facebook:   / verloopio   Instagram: https://www.instagram.com/verloop.io/... Angellist: https://angel.co/company/verloop G2 Crowd: https://www.g2.com/products/verloop-i... Capterra: https://www.capterra.com/p/172660/Ver...