You Can’t Automate Chaos: Scaling Procurement with AI-Native Orchestration | SIG Webinar скачать в хорошем качестве

You Can’t Automate Chaos: Scaling Procurement with AI-Native Orchestration | SIG Webinar

What does modern procurement transformation actually look like in practice? In this SIG webinar, Ben Freeman sits down with James Rafferty, Head of Procurement at Thumbtack, to discuss how lean procurement teams can scale effectively, improve stakeholder experience, and build the right foundations for AI. James shares how Thumbtack evolved from manual, inbox-driven processes into a more structured and scalable operating model — and why intake and orchestration has become such an important layer in modern procurement. In this conversation, they cover: Why UX is king in procurement transformation How to reduce the time employees spend stuck in process What the live audience poll revealed about procurement maturity in 2026 Why intake and orchestration is key to scaling with technology, not just headcount How strong, governed processes create the right foundation for AI What procurement leaders should look for when evaluating new tools This session is especially relevant for procurement, finance, and operations leaders exploring transformation projects, improving requester experience, or thinking about how AI can be applied in a practical way. Speakers: Ben Freeman — Omnea James Rafferty — Head of Procurement, Thumbtack