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Recently, my LinkedIn feed has been full of posts boasting about mind-blowing sales results from cold outreach. You know the ones: “I sent 200 emails and made £4 million! Let me show you how.” Or, “We generated £10 million in opportunities, here’s the magic formula.” And every time I see these, I can’t help but think: This is bull. Is Cold Outreach Just a Numbers Game? The challenge has always been about finding the right person at the right time, and the traditional approach has been to play the odds: send enough messages, and eventually, something will stick. The reality? Mass outreach is competing for limited attention, and most of it is getting lost in the noise. Cold outreach still relies on numbers, but the numbers that matter have changed. Instead of just volume, success now depends on: Deliverability – Can your message even reach your prospect? Relevance – Does your outreach feel tailored and valuable? Timing – Are you reaching out when the prospect actually needs your solution? Persistence – Are you following up effectively without being annoying? The Challenges of Finding the Right Targets One of the first, and often most frustrating, obstacles in cold outreach is simply defining who to contact. It sounds straightforward, but in reality, even the most basic targeting decisions can be riddled with complexity and guesswork. Here are a few examples: 1. Company Size: Is the Data Accurate? Most outreach strategies involve filtering prospects by company size, often using data from LinkedIn or other platforms. The problem? These numbers are frequently inaccurate or misleading.For example, LinkedIn might list a company as having 200–500 employees, but when you manually check, you realise they only have 50 active employees on their team. This simple discrepancy can have you contacting the wrong people right off the bat. 2. Industry Classification: Does It Actually Reflect What They Do? Another major challenge is how companies label themselves. Take SaaS (Software as a Service) companies as an example. Many SaaS businesses don’t list themselves under “Software” but instead classify themselves based on the industry they serve. If a company makes software for hospitals, they might categorise themselves as Healthcare rather than Tech. If they create financial analytics tools, they might fall under Finance rather than Software.This problem is compounded because every platform (LinkedIn, ZoomInfo, Apollo, etc.) has its own way of defining industries, meaning that a company categorised one way in LinkedIn might appear completely differently elsewhere. This forces outbound teams to manually verify data or risk wasting time targeting companies that don’t actually fit their ideal profile. Timing: When to Reach Out? Even if you’ve identified the perfect prospect, the ideal company, the right decision-maker, and a clear need for your solution, timing can make or break your outreach. The challenge isn’t just finding prospects who fit your criteria but catching them in the right state of mind—at a moment when they’re actively aware of a problem, have the bandwidth to explore solutions, and are in a position to take action. Even when multiple signals align, they don’t always translate to real opportunities. Many critical factors—such as internal decision-making struggles, shifting priorities, or budget constraints—remain 100% invisible from the outside. Crafting the Right Message Let’s say you’ve done the hard work: you’ve identified the right company, pinpointed the right decision-maker, and reached them at the right moment. Now comes the real test, what do you actually say to them? This is where many cold outreach efforts fall apart. 1. Personalisation vs. Efficiency We all know that personalised outreach works better than generic mass emails. But here’s the problem: true personalisation doesn’t scale easily. Mass automation is easy but ineffective. If you send thousands of generic emails, most will be ignored. Deeply personalised outreach is effective but time-consuming. If you spend 20 minutes researching each prospect, your team’s capacity is limited. While there are A LOT of tools that claim to help you bridge this gap (most of them posting that they send 5 emails and made £1bn) because of the inherent issues in getting that right time/right person/right offer is difficult and few companies can offer true personalisation at scale for anyone.