Transforming IT Operations at Aventiv - A Conversation with Lance McCaskey | Digitate Success Story скачать в хорошем качестве

Transforming IT Operations at Aventiv - A Conversation with Lance McCaskey | Digitate Success Story

In this insightful interview, Lance McCaskey, Vice President of IT Operations Applications at Aventiv, shares how ignio™ by Digitate played a pivotal role in revolutionizing Aventiv's IT operations. Discover the strategic partnership that enabled Aventiv to achieve remarkable results, including: • Comprehensive IT Monitoring: Gain visibility across the entire IT landscape with a single pane of glass. • Noise Reduction & Event Management: Learn how Aventiv reduced noise and improved event management to enhance the customer experience. • Enhanced Troubleshooting: See how alert suppression and correlation streamlined troubleshooting for revenue-generating applications. • Proactive IT Operations: Understand the shift from reactive to proactive IT management. Explore how Digitate’s cutting-edge solutions empowered Aventiv to leverage ignio™ as a robust enterprise-level tool, ensuring full observability, boosting business value, and meeting all operational needs. Don’t miss this deep dive into the transformative power of ignio™ in IT operations! About Digitate - Digitate is a leading software provider bringing agility, assurance, and resiliency to IT and business operations. Digitate’s flagship product, ignio™, is an award-winning AIOps solution that reimagines the enterprise business landscape with its distinctive closed-loop approach. Key Links https://digitate.com/ https://digitate.com/case-studies/ 00.00 - Introduction Lance McCaskey 00.018 - Aventiv's IT landcape and challenges 00.45 - Event corelation feature of ignio 01.23 - ignio features that worked for Aventiv- single pane of glass; reactive to proactive approach; Alert management 02.17 - Sales force integration and monitoring 02.50 - Closed loop automation for improved system performance 03.17 - Automated patching reducing operational risk 04.12 - continuing the transformation journey with Digitate #Aventiv #ITOperations #Digitate #ignio #ITTransformation #EnterpriseIT #EventManagement #ProactiveIT #ITMonitoring #Observability #TechnologyInnovation #CustomerExperience #ITStrategy #TechLeadership