Measurement, Analysis, and Improvement According to ISO 9001:2015 [live webinar] скачать в хорошем качестве

Measurement, Analysis, and Improvement According to ISO 9001:2015 [live webinar]

Compliance is important, but it is just the first step. Measurement, required by ISO 9001:2015, can be used as an important tool to promote improvement. This webinar will show you how to plan, present, and analyze measurement data in order to identify improvement opportunities. 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗳𝗼𝗿 𝘁𝗵𝗶𝘀 𝘄𝗲𝗯𝗶𝗻𝗮𝗿 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻: • Differences between strategic and operational levels of measurement • Planning measurement • Good practices for presenting data – avoid the most common mistakes • Useful tools for analyzing data 𝗧𝗮𝗿𝗴𝗲𝘁 𝗮𝘂𝗱𝗶𝗲𝗻𝗰𝗲: • Management representatives • Consultants • Auditors • Anyone interested in Quality Management Systems 𝗣𝗿𝗲𝘀𝗲𝗻𝘁𝗲𝗱 𝗯𝘆: Carlos Pereira da Cruz is the author of several books on ISO 9001, ISO 14001, strategy, and the balanced scorecard. He has more than 30 years of experience both as an external auditor and as a consultant and trainer. In his consulting career, he works with clients from both the manufacturing and service provision industries. He has an MSc in Chemical Engineering, and is the holder of the following certificates: ISO 9001 Lead Auditor and ISO 14001 Lead Auditor.