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How to Build Automations in Local Business Pro (Step-by-Step Tutorial) Automations are where the real power of Local Business Pro comes alive. In this walkthrough, I’ll show you how to create workflows that trigger based on conversations, bookings, CRM updates, or even external webhooks—very similar to Zapier, but built right into Local Business Pro. What you’ll learn in this video: How to create a new automation workflow Choosing triggers (conversation finished, appointment booked, form submitted, CRM updates, webhooks) Defining conversation variables (like “Will Cancel”) and setting expected responses Adding branches, logic, and conditions to customize outcomes Using actions such as outbound calls, CRM updates, and notifications How to pull in customer details dynamically (name, email, phone, notes, business info, etc.) Creating conversation summaries so your AI receptionist can keep you fully informed Saving, publishing, and tracking workflow history By the end, you’ll see how to set up a powerful automation that alerts you when a customer might cancel—giving you the chance to save the account and act fast. 👉 Want to go deeper? Check out our full Local Business Pro course for advanced training. 👉 Subscribe for more tutorials, walkthroughs, and pro tips. 👉Join our Free Community https://www.skool.com/local-business-...