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Bill Lampton Ph.D. Hi there, welcome to the best communication Show. I’m your host, Bill Lampton the biz communication guy, bringing you communication tips and strategies that will boost your business. And do that through a lively conversation with a highly qualified business professional and today, coming to us from Fayetteville, Georgia. Darlene Drew. Darlene is the CEO and owner of leadership conditioning, personal impression professional development. She’s also a certified and independent leadership trainer, professional speaker, and executive coach with the Maxwell leadership team. Darlene serves businesses, companies and organizations by helping leaders develop leaders. Darlene drew retired from the Bureau of Prisons with 32 years of service, one of her most groundbreaking accomplishments was becoming the first and the only woman to serve as warden of the United States Penitentiary in Atlanta, Georgia. Darlene also served as warden of three federal prisons after being told early on in her career, you won’t make it. Her guiding leadership principle is don’t teach what you don’t know. Don’t lead where you won’t go. Don’t ask for what you won’t give. So I know that you’ll join me in welcoming Darlene Drew. Hello, Darlene. Darlene Drew Hi, how are you? I’m so excited to be here with you. Bill Lampton Ph.D. Well, it’s great to have you here on the best communication show you and I have been acquainted, as many people are on LinkedIn for quite a while we’ve exchanged ideas and comments. And I definitely knew for quite a long time that you would be a highly stimulating and informative guest on the biz communication show. So I’m happy, we were able to work that out. And the introduction, I mentioned what’s probably an extremely unique fact about you, not only among the guests on this show, but just among the general population that you served 32 years, and the prison system and you were the first and to date only woman warden of the Atlanta penitentiary. Now, this brings me to the topic that is very important in business communication. That’s a topic of stereotypes. Because certainly when you began your work in the prison system, there were stereotypes about what you should be doing, where you belong, and where you couldn’t go. You shattered that stereotype. Tell us please. What you experienced about that at the beginning. And it’s important for us to know, how did you overcome this image people had of what and who a warden should be, and you succeeded not only there, but elsewhere as well. So give us that insight, please. Darlene Drew Sure. Well, I love that question. Because I love the opportunity to to really explain it. So when I first started as a correctional officer, the truth of the matter is, I wasn’t prepared for that question. I wasn’t prepared for some of the obstacles that I would encounter. I expected some challenges. But I wasn’t prepared for all that came my way in terms of the questions that you cited. Being told that you won’t make it I was told that at the very onset, and managed to push through that. But then there were other questions. Why are you here? That was a question that was asked more than once in the course of my career, even as I promoted up it was still that question being asked and the expectation that I wouldn’t make it so the first part of it for me in encountering that question was to process it. I had some self talk and respond to it and take the position that I will make it and I do belong here and there is a purpose for me here. And the best way to demonstrate it was through performance to get up every single day and fulfill my responsibility, which first started out as a young correctional officer. And at the time, I didn’t know for sure that it would be a career because it was, it was a task to convince my parents at the time to even give me the blessing to work in a prison. And then I got it started working. And I thought it would be for short term, because I actually anticipated going to law school. But something changed inside of me while I was working in prison, I found my place there, I found my purpose, despite the challenges, the questions and the assertions that were made. And as a result of continuing to do the work continuing to stay focused, continuing to believe that this is where I belong, then I began to excel and to move up and assume positions of increased responsibility from a young correctional officer up to assuming that position as warden and the three assignments that you described. Bill Lampton Ph.D. That’s well stated. And I think it’s a great lesson for all of us in the first place is a lesson that we should not let others decide who or one we’re going to be, we should not let others determine our limits. And then, of course, I think your your lesson about breaking through this stereotype is valuable. For every one of us, I’ll give a couple of personal examples, all of us face stereotypes, and we need to realize that and dete...