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How do you take a strategic approach to employee scheduling to that transforms your workforce operations? Watch our new video to learn the four key phases of strategic employee scheduling. Visit https://www.shiftboard.com/ for more employee scheduling best practices. Download our Employee Scheduling Tool Kit: https://info.shiftboard.com/employee_... Follow us on LinkedIn: / admin Friend us on Facebook: / shiftboard Tweet us at: / shiftboard Video Transcript: How to Make the Best Employee Schedule This is a modern, shift-based work-place. Now, more than ever, creating an effective and strategic employee schedule is critical. It ensures the right people are in the right place at the right time. A strategic approach improves efficiency in many areas of workforce operations. This video breaks the employee scheduling process down into four key phases that apply to most work environments. Phase One: Create the Master Schedule Since the master schedule establishes the framework for the rest of the employee scheduling process, determining your resource needs is one of the most important steps to get right. Once you understand resource needs, it’s time to assess whether the resources you have map to those needs and whether your employee pool is big enough to fill upcoming demand. And finally, you will also need to consider regulations, policies, and processes which will all impact how you schedule your employees. Phase Two: Assign Shifts Assigning employee shifts is a complex effort and can be time-consuming. To maximize your results, factor in these key criteria: approach, qualifications, scheduling rules, availability, preference, costs, and employee performance. Once shifts are assigned, publish and communicate the schedule so that everyone impacted by it knows where and when to find it. Phase Three: Manage Change Once your schedule is published, keep a close eye on the common reasons for schedule changes: demand swings, employee availability, and day-of-challenges such as no-shows. To help you prepare for changes, develop a “hot standby” pool made up of a small number of highly flexible employees who can jump in at a moment’s notice. Phase Four: Measure, Learn, and Adjust The end of one scheduling period means a new one is about to start. Such transition points often serve as triggers for payroll and numerous operational reports. Despite the repetitive nature of scheduling, it is critical to periodically review scheduling processes, employee feedback, and business KPIs. Make sure to assess the following areas in your review: forecasting, resource evaluation, worker performance date, and the scheduling process itself. Research shows the positive impact of placing the worker at the heart of the scheduling process. Shiftboard’s workforce scheduling software streamlines this process, resulting in both lower costs and improved worker satisfaction. Visit Shiftboard.com today to learn more about employee scheduling best practices.