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At the 30th annual ARC Advisory Group Orlando Forum, Craig Resnik speaks with Chris Huff, CEO of Adlib Software, about a practical question facing manufacturers and energy operators right now: Why do so many AI initiatives stall once they leave the pilot phase? In this conversation, Chris explains that the problem is often not the AI model itself, but the messy, unstructured documents feeding core systems like PLM, QMS, digital twins, and other operational platforms. He describes Adlib as an accuracy layer that sits alongside existing systems, helping organizations turn complex files into trusted data products that are auditable, traceable, and ready for automation, copilots, analytics, and digital twin initiatives. The discussion covers how manufacturers and process industries can reduce the “trust tax” on engineers and QA teams, automate validation against SOPs and compliance rules, support digital twins with trustworthy engineering artifacts, and create AI workflows grounded in source documentation instead of guesswork. If you work in manufacturing, energy, utilities, industrial operations, quality, compliance, or digital transformation, this interview offers a practical view of what AI-ready really means in document-heavy environments. In this interview: Why industrial AI projects struggle to scale What an “accuracy layer” does in front of PLM and QMS systems How to reduce document-heavy manual work without increasing risk Where automation should handle the happy path and where humans should stay in the loop Why digital twins, copilots, and RAG workflows depend on trusted source documents How provenance, traceability, and auditability help reduce hallucinations and support compliance What manufacturers should do in the next 90 days to avoid stalled pilots and governance gaps Why workforce enablement matters as much as the technology itself Timestamps 00:00 Introduction from the ARC Advisory Group Orlando Forum 00:19 Why industrial AI programs stall on messy inputs 00:57 Adlib as the accuracy layer for manufacturers 01:28 How Adlib fits existing stacks without rip-and-replace 02:20 The “trust tax” in document-heavy manufacturing workflows 03:46 What should be automated vs. where humans stay in the loop 04:46 Why digital twins are only as reliable as the engineering documents behind them 05:17 Standardizing and validating 300+ file types for trusted data products 06:08 How to ground copilots and RAG workflows in verified documents 07:15 Provenance, chain of custody, and auditability for AI outputs 07:41 Reducing hallucinations through preprocessing, validation, and traceability 08:41 The biggest AI scaling risks in 2026: governance gaps and untrusted inputs 10:23 What “AI-ready” actually means in industrial environments 11:05 Workforce enablement and the future role of engineers and knowledge workers 12:03 Why the best AI implementations include the workforce in the solution 12:48 Turning AI from a headwind into a tailwind 13:29 Closing remarks Who should watch This interview is especially relevant for: Manufacturing leaders Energy and utilities operators Digital transformation teams PLM / QMS / engineering systems leaders Quality and compliance teams AI and analytics leaders in regulated or document-heavy environments Want to see what defensible industrial AI looks like in practice? Learn how manufacturers and energy operators can reduce document chaos, strengthen traceability, and create trusted inputs for copilots, analytics, and automation. Book an AI-Readiness Workshop: www.adlibsoftware.com/events/make-industrial-ai-defensible-starting-with-the-document-layer-adlib-x-arc-forum-orlando-feb-9-12-2026?utm_source=youtube&utm_content=ARC_interview Key themes #ManufacturingAI #IndustrialAI #EnergyAI #DigitalTwin #PLM #QualityManagement #DocumentAutomation #AIGovernance #RAG #Copilots #UnstructuredData #Traceability #Auditability #AIReadiness