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Is your team moving too slow? Before you blame them, watch this. Across 50+ businesses, the #1 growth killer isn't a bad team. It's a founder who accidentally became the decision bottleneck. In this episode, I break down exactly how it happens, why it's costing you everything, and the framework to fix it. If nothing gets done unless it runs through you — this one is for you. In this episode of The Opt InPodcast, Melissa Franks, founder of On Call COO, digs into one of the most common and most costly operational problems in growing businesses: the founder as the decision bottleneck. You didn't create this on purpose. But you did create it. And until you fix it, your team will keep waiting for permission, your managers will keep shuffling messages instead of managing, and you will keep wondering why everything takes so long. In this episode you'll learn: The 4 signs you are the decision bottleneck in your business Why your team stops taking initiative — and who is responsible The hidden thing you are avoiding by staying in the weeds Why decision rights break down as companies grow A practical decision rights framework to build decision velocity in your team How to reward bravery and build a culture where people act without approval CHAPTERS 00:00 — The complaint every founder makes 01:38 — What a decision bottleneck actually looks like 03:25 — The 4 warning signs you are the bottleneck 05:30 — How founders accidentally create permission culture 07:05 — Behavioral conditioning: you taught them to wait 09:01 — The real cost: exhaustion, decision fatigue, and stalled growth 10:59 — Why your team stopped bringing ideas 12:50 — What you are avoiding (the "Mayor" story) 14:49 — Why decision rights break down in growing companies 17:00 — How to decentralize execution: a real client example 19:01 — The shift: designing a decision flow 20:43 — Step 1: Define decision ownership 22:50 — Step 2: When escalation is actually appropriate 24:50 — Step 3: Reward bravery, not perfection (the teenage driver story) 26:58 — Step 4: Radical transparency with your team CONNECT + WORK WITH MELISSA Website: melissafranks.com On Call COO: melissafranks.com Subscribe to The Opt In Podcast wherever you listen to podcasts If this episode helped you see your business differently, share it with a founder who needs to hear it.