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In Episode 5 of the TelcoBridges Podcast, CEO Maximilien Le Sieur and VP of Client Technical Services Luc Morissette explore why voice network infrastructure is becoming increasingly complex—and what service providers and vendors can do to stay ahead. Whether you're managing voice and data convergence, juggling vendor tools, or planning talent transition, this episode delivers the key drivers impacting modern telecom operations. ⏱️ Timestamps: 00:00 – Introduction 00:37 – Why voice infra is complex: OSS/BSS layers 01:10 – 🚩 Reason #1: Engineers retiring → talent gap 02:05 – Learning curve: expertise retention & onboarding 03:00 – 🚩 Reason #2: Voice now secondary to data—still critical (fax, modem, 911) 05:00 – Regulation challenges: 911 and FCC reporting 06:15 – 🚩 Reason #3: Vendor sprawl—billing, SBC, fraud, UCaaS, monitoring 08:00 – Vendor models: all-in-one vs best-of-breed patchwork 09:15 – TelcoBridges’ managed-service approach: flexible installs, monitoring, upgrades, peace of mind 11:00 – 24/7 global backup, troubleshooting, and real-world examples 12:00 – Closing thoughts & how to lean on TelcoBridges for support Referenced links: https://telcobridges.com/sbc-managed-... About TelcoBridges: TelcoBridges is a leading provider of carrier-grade telecom software and hardware, dedicated to supporting telecom operators and enterprises worldwide. Discover more about TelcoBridges and their flagship products like ProSBC, FreeSBC, and Tmedia at https://telcobridges.com/ LinkedIn: linkedin.com/company/telcobridges Facebook: @TelcoBridges Instagram: @TelcoBridges X: @TelcoBridges Threads: @TelcoBridges