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Hospitalist CE, communication competency, and stroke outcome

Presenter: Kathie Thomas, DHA '17, MPH '11 | Senior Director of Quality and Systems Improvement for the American Heart Association Title: Examining the relationship among hospitalist continuing education, hospitalist communication competency, and stroke patient outcomes Presented: October 19, 2017 Apologies: The very beginning of the presentation was not recorded. The recording joins the presentation in progress about 1-2 minutes after the start. Abstract: Studies of effective continuing education (CE) are often related to individual knowledge base, behavior, and patient outcomes. Physician communication helps improve patient outcomes. Nevertheless, understanding is limited regarding the interactions among CE, communication competency, and stroke patient outcomes. The purpose of this study was to examine the relationship between hospitalist CE and stroke patient outcomes and to explore the relationship among the three study constructs, which included CE, communication competency, and stroke patient outcomes. The research methodology consisted of a mixed methods design. Continuing education data and stroke patient outcome data were collected from archival data for primary analysis from two American Heart Association databases, while primary data was collected via hospitalist self-reported survey data. Three main empirical findings emerged from the study. First, hospitalists’ CE in communication had a statistically significant negative relationship with readmission rates. Second, CE in communication improved hospitalists’ communication competencies. Finally, hospitalists’ improved communication competency improved stroke patient outcomes, including reduced readmission rate, mortality rate, disability rate, treatment-related complication rate, and average length of stay. The study results facilitated the identification of several recommendations for practitioners and opportunities for future research. Presenter's Bio: Dr. Kathie Thomas currently works as a senior director of quality and systems improvement for the American Heart Association. In this position, she assists Michigan hospitals with implementing evidence-based guidelines and quality improvement efforts related to stroke, cardiovascular disease, atrial fibrillation, and in-hospital cardiac arrest, and oversees efforts such efforts in Indiana and Missouri. Dr. Thomas also works with clinical colleagues on research efforts and has presented at several national conferences and serves on three state-level committees. Dr. Thomas obtained a bachelor of science in biology and a bachelor of science in psychology from Michigan State University in 2009, a master of public health from A.T. Still University in 2011, and a doctorate in health administration from A.T. Still University in 2017. Dr. Thomas is a gold certified leader and is also a certified trainer in Building Powerful Partnerships. Kathie currently resides in the Grand Rapids, MI area and in her spare time enjoys reading, traveling, and sports.